We may be techies, but we're down to earth, straight talking and we've got your back!
We pride ourselves on providing solutions that make your customer experience better and your processes easier. That means we're on top of all the latest technology and we'll make it work for you. Our team is knowledgeable, helpful and always available to support your business. We don't have clients, we have long term business partners and we're proud of the things we achieve together.
Kelvin Henderson
Managing Director
If Kelvin had a superpower, it would be fixing problems before anyone else even notices them. With years of experience helping businesses across the North East improve the way they take payments and manage their operations, Kelvin brings a calm, no-nonsense approach to every conversation. When he's not helping businesses run smoother, Kelvin is usually on the move — whether it's sport, keeping active, or finding the best coffee in town.
Special skills: Fast installs, clear advice and making tech feel easy.
Quirky fact: Can talk about card machines, gym routines and coffee with equal enthusiasm.
Brad
Senior Consultant
Brad's approach is simple: understand the business first, then recommend the tech. He works closely with retailers, workwear suppliers, trade counters and growing local companies to find the right payment and business solutions that actually fit the way they operate. Out of the office you'll probably find him planning the next project, supporting local businesses (even when he's supposed to be off the clock).
Special skills: Turning complicated payment setups into simple solutions.
Quirky fact: Has been known to answer work calls faster than his own phone notifications.
Dylan
Business Consultant
If you've spoken to Freedom Consultants, there's a good chance you've already met Dylan. Often the first point of contact on the phones, Dylan spends his days speaking with businesses across the region, understanding their challenges and helping them find the right technology to move forward. When he's not on the phone, Dylan is out on the road visiting customers and new prospects, demonstrating the systems and ensuring everything is set up just right. Outside of work, you'll usually find Dylan watching football, planning his next trip away, or convincing the rest of the team that his lunch choice is always the best.
Special skills: Turning complex payment systems into straightforward conversations.
Quirky fact: Claims every visit is for "work"... but somehow always finds the best local lunch spots.
"Brancepeth Castle Golf Club has greatly benefited from the services provided by Kelvin & Bradley. Their excellent service and support have led to significant cost savings and the installation of faster payment machines. The account management is straightforward, enhancing both the club's operations and the customer experience, including the handling of gratuities."
Brancepeth Castle Golf Club